MinAssist Support

MinAssist offers a range of support options to help you gain the most from process mineralogy and your QEMSCAN system. These options give you access to the experience and expertise of our consultants to complement and add value to the factory support you already receive.

MinAssist offers a wealth of expertise in operation and application of QEMSCAN, which is available to help you get the most from your system. We are available to answer your questions and provide insight into all aspects of operation from laboratory processes to iDiscover and reporting.

Our support has been designed to complement existing support available for QEMSCAN. Our consultants are available with expertise that can add significant value to your operation, mentor new operators and drive return on your investment. We offer support in areas including:

Support packages - offering on-site, phone and email support from our expert consultants.

Mentoring - Our consultants act as mentors for inexperienced QEMSCAN personnel to promote their development.

Support Forum - Gives you access to a database of our knowledge and the chance to share ideas with other users.

Our support options are offered to complement and expand on the MinAssist Training program. All courses are offered with complementary support to help you gain the most from learning with MinAssist. We utilise the MinAssist Desktop to give you constant access to our expert consultants and ensure that you can always rely on prompt and accurate answers to your questions.

To keep up-to-date with the status of the support options subscribe to the MinAssist Newsletter or contact us here.

 

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